AKS Research

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Grievance Redressal Policy

Grievance Redressal Policy

  • Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent at info@aksresesrch.com
  • Alternatively, the Investor may call on +91 9926661089
  • The client can expect a reply within 21 days of approaching the Research Analyst.
  • In case client is not satisfied with our response they can lodge grievance with SEBI at https://scores.gov.in or may also write to the office of SEBI.
  • If the client is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal.
  • For more details about the ODR mechanism, fees, timelines etc., you may read the master circular released by SEBI titled: “Online Resolution of Disputes in the Indian Securities Market” available at the following link: https://www.sebi.gov.in/legal/master-circulars/aug-2023/online-resolution-of-disputes-in-the-indian-securities-market_75220.html .

Details of Compliance Officer:

Name :-Amit Kumar Singh

Contact No.:- +91 9926661089

Email :- info@aksresearch.com

Grievance Redressal / Escalation Matrix

If you have a grievance, you can reach out to our Support Team for assistance.
Details of designation Contact Person Name Address where the physical address location Contact No. Email-ID Working hours when complainant can call
Customer Care
Mr. Amit Kumar
301, Platinum Plaza, 24-24, Scheme No. 54, Vijay Nagar Indore (MP)
+91 9926661089
info@aksresearch.com
Mon-Fri 10 AM – 05 PM
Head of Customer Care
Mr. Amit Kumar
301, Platinum Plaza, 24-24, Scheme No. 54, Vijay Nagar Indore (MP)
+91 9926661089
info@aksresearch.com
Mon-Fri 10 AM – 05 PM
Compliance Officer
Mr. Amit Kumar
301, Platinum Plaza, 24-24, Scheme No. 54, Vijay Nagar Indore (MP)
+91 9926661089
info@aksresearch.com
Mon-Fri 10 AM – 05 PM
CEO
Mr. Amit Kumar
301, Platinum Plaza, 24-24, Scheme No. 54, Vijay Nagar Indore (MP)
+91 9926661089
info@aksresearch.com
Mon-Fri 10 AM – 05 PM
Principal Officer
Mr. Amit Kumar
301, Platinum Plaza, 24-24, Scheme No. 54, Vijay Nagar Indore (MP)
+91 9926661089
info@aksresearch.com
Mon-Fri 10 AM – 05 PM

The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI. For more details go to: –  

https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41

We aim to resolve all grievances within 21 working days from the date of receipt.

If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).

SCORES Portal: scores.sebi.gov.in.

In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.

ODR Portal: smartodr.in.

Start investing today, for a better tomorrow

If you’d like to talk to our executive kindly call us on +91-6262071212 during 9 am - 5 pm weekdays.