Grievance Redressal Policy
Grievance Redressal Policy
- Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent at info@aksresesrch.com
- Alternatively, the Investor may call on +91 9926661089
- The client can expect a reply within 21 days of approaching the Research Analyst.
- In case client is not satisfied with our response they can lodge grievance with SEBI at https://scores.gov.in or may also write to the office of SEBI.
- If the client is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal.
- For more details about the ODR mechanism, fees, timelines etc., you may read the master circular released by SEBI titled: “Online Resolution of Disputes in the Indian Securities Market” available at the following link: https://www.sebi.gov.in/
legal/master-circulars/aug- 2023/online-resolution-of- disputes-in-the-indian- securities-market_75220.html .
Details of Compliance Officer:
Number Of Client's Complaints
Data of the month ending Mar, 2024 (Data is updated on 7th of every month)
| Received from | Pending at the end of last month | Received | Resolved | Total Pending | Pending complaints > 3 months | Average Resolution time (in days) |
|---|---|---|---|---|---|---|
|
Directly from investor |
Nil |
Nil |
Nil |
Nil |
Nil |
Nil |
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
*Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
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If you’d like to talk to our executive kindly call us on +91-6262071212 during 9 am - 5 pm weekdays.